Get a consultation
Certified Kommo partner · certificate No. 29073303

Every inquiry in one window. Not one gets lost.

We set up Kommo CRM for your business: Instagram, WhatsApp and Telegram chats, a bot, online booking, reminders and client win-back.

from $350 setup
from $79/mo support
2–4 weeks to launch

We work remotely, anywhere in the world: we have set up Kommo CRM for clients in the USA, Germany, Serbia and Russia.

Kommo partner
“Booking” pipelineonline
New2
Anna I’d like a manicure
Instagram
Ksenia Any discounts?
Telegram
Booked2
Maria Fri, 11:30
WhatsApp
Oleg Sat, 16:00
Instagram
Visited2
Elena Membership: 3 of 8
Telegram
Viktor Again in 3 weeks
Website
Sales +62%

How it works

All inquiries flow into one system, which then guides each client on its own. Below are three more typical scenarios.

Every channel — in one CRM

Instagram, WhatsApp, Telegram, email and your website land in one inbox. The bot replies, books and sends materials, and the system guides each client forward on its own.

148 inquiries today
Where clients write
Instagram DMs and comments
WhatsApp Messages and calls
Telegram Bot and direct chats
Email Client emails
Website Forms and inquiries
Processing
CRM Kommo + bot 24/7
What the client got
Online consultation
Specialist booking
Guide and info
Answer to a question
Then — automatically
Visit reminder
Follow-up
Task for a manager
Renewal and repeat sale
Instagram · Anna: “Send me the guide” The bot sent the guide and will follow up in 3 days
More scenarios:

A client asks for a consultation on Telegram — the bot offers a time, sends a link and gives the manager a task to follow up with a summary.

“I’d like a consultation”
The bot suggests a time
Online meeting link
Task: summary and next step

The system wins back those who said “I’ll think about it” on its own — with reply buttons.

Trial class
“Thinking it over” stage
3 days later — a message
Membership payment

A membership running out never goes unnoticed: a task for the admin and a message to the client.

2 sessions left
Task for the admin
Message to the client
New period in the pipeline

What changes

Now After launch
  • Chats spread across three apps and the admin’s phone All conversations in one window — on desktop and mobile
  • “Who’s going to reply to this client?” Every lead has an owner and a task
  • Clients forget their appointments A reminder with buttons: confirm, reschedule, cancel
  • “I’ll think about it” — and the client is gone Follow-ups bring back those who didn’t get as far as booking
  • No clear picture of sales Reports: leads by channel, response time, lost deals

Three packages to fit your process

Start by putting your inquiries in order, or go straight to automation. Kommo licenses are paid separately, at the official price.

Start

Everything lives in chats right now, and you need order: who messaged, who replied, what’s next.

$350 setup, one-time + $79/mo support
  • Instagram, WhatsApp and Telegram in one window
  • A card and history for every client
  • Up to 2 pipelines for your process
  • Kommo reports
  • Training and video guides
  • Bot and automation
  • Online booking and client win-back

Launch in 2 weeks

Recommended

Standard

Lots of inquiries, and the admin can’t keep up. You need a bot, reminders and tasks for the team.

$775 setup, one-time + $149/mo support
  • Everything in “Start”
  • Auto-reply, bot menu and request capture
  • Appointment reminders with confirmation buttons
  • Staff tasks at each stage
  • Reply to a keyword in Instagram comments
  • Self-service online booking
  • Client win-back scenarios

Launch in 3 weeks

Maximum

You work by appointment and want clients to book on their own and keep coming back.

$1,300 setup, one-time + $199/mo support
  • Everything in “Standard”
  • 24/7 online booking for 1 specialist
  • Clients reschedule and cancel on their own
  • AI replies based on your knowledge base
  • Client win-back and follow-ups
  • Online payment via a link in chat

Launch in 4 weeks

Full comparison — 39 items
On a phone, swipe the table sideways.
What’s included Start Standard Maximum
Leads and channels
Instagram Direct, WhatsApp and Telegram in one CRM windowReply from desktop or mobile ✓ ✓ ✓
Client card with chat historyAll of a client’s inquiries and purchases in one place ✓ ✓ ✓
Pipelines for your processStages from the first message to the sale up to 2 up to 2, automated up to 3, automated
Card fields tailored to your businessService, specialist, branch, visit date and more ✓ ✓ ✓
Lead sourceWhich channel the client came from manual ✓ ✓
Duplicate client controlWe set up duplicate detection and handling; results depend on the data and channel ✓ ✓ + check by phone number from online booking
Reply to an Instagram comment and a message in DMsA client comments a set keyword under a post, such as “price”, and the system replies under the comment and sends the details by DM. Triggered by set keywords, not AI — ✓ ✓
Inquiries from your website into the CRMThe website form creates a lead in the pipeline. Subject to a technical feasibility check — — ✓
Chatbot and booking
Auto-reply to a new messageFor example: “We’ve got your message, an admin will be in touch shortly” — ✓ ✓
Bot menuFor example: Book / Services and prices / Contact a manager — ✓ ✓
The bot collects the requestType of service, name, preferred time, phone or email; questions are tailored to you — ✓ ✓
AI answers to common questionsAn “I have a question” button: the AI uses an approved knowledge base; we test the answers, and complex questions go to a staff member — — ✓
Booking a service by staff by staff, from the request the bot collected by the client, online 24/7
Online booking with a specialist into free slots in their schedule1 specialist included in the price — — ✓
Additional specialists in online booking — — +$40/mo each
Appointment reminder for the clientAs far ahead of the visit as you need: a day before, 2 hours before and so on. If the date changes, the reminder is rescheduled — ✓ ✓
Booking confirmation with buttonsConfirm / Reschedule / Cancel — the card moves to the right stage on its own — ✓ ✓
Clients reschedule to a free slot in the specialist’s schedule or cancel on their ownVia the link in the confirmation; the new date shows up in the CRM automatically — — ✓
“Contact a manager” and unclear questionsThe bot stops and a staff member gets a task to reply — ✓ ✓
Pipeline automation
Automatic actions at the stages you needWhen a card moves to a stage, the system sends the client a message, creates a task or launches a bot on its own — ✓ ✓
Staff tasks by lead stageNew lead — reply; asks for a manager — get in touch; visit done — log the outcome; ready to buy — close the sale manual ✓ ✓
Notifications for recurring datesBirthdays, intervals between treatments, membership expiry and other recurring dates — task for staff automatic message to the client
Client win-back
Follow-ups to win clients backNo-show, cancelled booking, thinking it over after a consultation, abandoned booking halfway; with reply buttons — — ✓
Auto-closing silent leads with a reasonIf a client doesn’t answer the follow-up, the card closes on its own — — ✓
Outgoing message scheduleWe agree on and test the time zone and working hours for every scenario — ✓ ✓
Replies go to the messenger the client came from — ✓ ✓
Repeat sales
Repeat sales pipelineMemberships, subscriptions, service bundles, courses ✓ ✓ ✓
A repeat sale card is created automatically after a purchaseWith all the client’s details and chat history manual ✓ ✓
One-click renewalThe system creates the next period’s card on its own manual ✓ ✓
Deal amount from the price list ✓ ✓ ✓
Online paymentsAn invoice or a PayPal or Stripe payment link right in the chat; once paid, the card moves to the next stage on its own. Subject to checking that the service works in your country — — ✓
Kommo reports
Leads by channel ✓ ✓ ✓
Response time to clients ✓ ✓ ✓
Won and lost deals ✓ ✓ ✓
Pipeline flow and sales forecast ✓ ✓ ✓
Sales planWe check which reports are included and available on your chosen plan — ✓ ✓
Launch and training
WhatsApp message templates: copy and Meta approval — ✓ ✓
Staff training and video guides ✓ ✓ ✓
Documentation: how your system works ✓ ✓ ✓

Features depend on your Kommo plan: automations need Advanced or higher, built-in online booking needs Pro. Extra pipelines: $50 each in “Start”, $100 each in “Standard” and “Maximum”. Database import, new complex scenarios and extra integrations are quoted separately. AI can make mistakes: it hands complex questions over to a staff member.

Calculate your budget

Adjust the options — the total updates instantly, and your choices go into the request.

All calculators
Setup package
Team members in CRM Paid Kommo licenses. Our technical user is free.
Kommo plan
“Standard” automations run on Advanced and Pro.
Subscription term
Kommo licenses are paid upfront for the full term, minimum 6 months.
Order type
Kommo rates by term
Plan, $ per user per month 6 months 9 months 12 months 24 months
Base $25 $22.22 $20.84 $18.75
Advanced $35 $31.11 $29.17 $26.25
Pro $45 $40 $37.50 $33.75

Official kommo.com rates as of 18.10.2026. Monthly equivalent when the full term is paid upfront.

* In most cases one license is enough: one person works with clients in the CRM, and our technical access for setup is free. You need a second license when two or more people work in the system at the same time — for example, an admin and the owner, or two managers: each gets their own login, tasks and activity history. From two licenses, Kommo adds a bonus month.

$178.17/mo
Kommo licenses and support per month
First payment $1,274.04 Setup $775 Kommo for 12 months $350.04 Support, 1st month $149
Kommo Advanced · 1 × $29.17
$29.17/mo
Support “Standard”
$149/mo
Setup “Standard”, one-time
$775
Launch
3 weeks
Total for 12 months incl. setup
$2,913.04
License savings vs. the 6-month rate
$69.96
Bonus Kommo month — with 2+ paid licenses.
Payback

Monthly costs are covered by 4 clients a month. One-time investment — 23 clients.

Send the estimate with a request

We issue licenses at Kommo’s official price with no markup. Taxes, fees and the account region may affect the total — the exact amount will be on the invoice. External costs are not included. Kommo partner program terms as of 18.10.2026, and we confirm they apply before you pay.

Support: the system works as long as someone looks after it

Instagram, WhatsApp and Kommo change their rules regularly, and you add new services, prices and staff. Support keeps the system running: $79, $149 or $199 per month, depending on the package.

Fixing glitches

We fix anything that stops working, without billing you for every call-out. Errors in our own setup are always fixed.

Meta and Kommo changes

We track WhatsApp and Instagram rules and Kommo updates and adjust the settings in time.

Small tweaks on request

A new service, a different price, bot copy, a pipeline stage, a card field — you message us, we change it.

Templates and integrations under control

We make sure WhatsApp templates stay approved and that calendar and service integrations don’t hit their limits.

Kommo renewal on time

We remind you in advance so the system doesn’t switch off on a working day, and arrange the renewal with a bonus month.

Training new staff

Hired a new admin? We’ll walk them through the system and share the video guides.

Questions about CRM

Why pay for Kommo licenses separately?

A license is Kommo’s own subscription for each staff member who works in the system. We arrange it at the official price with no markup, paid upfront for 6 months or more. When you buy 2 or more licenses for 6 months or longer through us, Kommo adds 1 month free.

How many licenses do I need?

As many as there are people working with clients in the CRM. Our technical user is free: it’s partner access for setup and support, connected with your consent.

Through a partner, the Base plan is available from 3 licenses, Advanced and Pro from one.

Can I start with “Start” and expand later?

Yes. The system can grow: an extra pipeline costs $50 in “Start” and $100 in “Standard” and “Maximum”; new scenarios are quoted by scope.

Is support mandatory?

Yes, it’s part of the offer: without it, reminders and integrations quietly break over time, and you find out from the clients you’ve lost. If you decide to stop working with us, we hand over documentation for all settings and subscriptions — the system stays yours.

Can you move our client database over?

Importing from a spreadsheet is possible, but it’s a separate job — we’ll quote it based on the volume and condition of the data.

What doesn’t the system do?
  • It doesn’t message first on Instagram — that’s a Meta rule.
  • It doesn’t send plain-text WhatsApp messages after 24 hours — only an approved template.
  • It can’t see payments into your bank account: only PayPal or Stripe link payments are marked automatically.
  • It doesn’t replace your cash register, accounting or inventory management.

Contacts

Find out how we can work together

Leave a request — we’ll reply within one business day, suggest a solution and explain where to start.

Marketing and SMM Social media promotion, content and ads — the second Resalut direction
How would you prefer us to contact you?Needed if you send via the website
Your estimate will be included in the request Package: Standard Kommo plan: Advanced Licenses: 1 Term: 12 months Order type: new subscription Per month: $178.17 First payment: $1,274.04

Message on Telegram
Calculate the cost